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Frequently Asked Questions
What is Rs 100 Paytm Cash offer on Lotus Professional Products?
You are entitled to get Rs 100 Paytm Cash on purchase of promotional packs of Lotus Professional products after completion of the steps mentioned under how to redeem on the website
How can I participate in the campaign?
You can participate in the promotion by purchasing any of the promotional packs and following the redemption process mentioned in the e-mail/SMS and under how to redeem section on the campaign website.
Where will I find the 10-digit code?
You will find the 10 Digit alphanumeric code on your registered e-mail id or on your mobile number (via SMS) that you had mentioned when you purchased the product online.
How many times can I participate in the campaign?
You can participate 2 times under this promotion. You cannot register more than 2 voucher codes from the same mobile number.
How do I use / register the unique code?
For Lotus Professional Products
Step 1. SMS LOTUS(SPACE)10DIGITCODE to 7406475533.
You will then receive a verification code along with the web link (www.lotusprofessional.toprewards.in) on your mobile number messaged from
Step 2. Click on the link and enter your details along with verification code.
1) Verification code
2) Name
3) State
4) City
5) Captcha
On successful verification you will receive Rs. 100 in your Paytm wallet within 48 hours.
I have messaged as per step mentioned but did not receive the verification code. What should I do?
Please check if your SMS inbox is full or have you registered on DND service. If you are still unable to receive the SMS reply please call our help desk support number on - 022-66067000
I received a reply “Voucher code already used”. What should I do?
Please call our Help desk support on - 022-66067000 from Monday to Friday between 10:30 am and 5 pm or email us at helpdesk@toprewards.in
I have registered 2 vouchers and followed all steps of redemption. When will I receive the Paytm cash?
For the first voucher you will receive your Paytm cash within 48 hours of your successful registration and for the second voucher you will receive on the 7th day from the date of successful registration day.
For every second voucher registered from the same mobile number and email id shall receive the Paytm cash reward after 7 days from the date of registration after completion of steps.
Where can I use the Paytm cash?
You can use Paytm cash across Paytm ecosystem via the app or by visiting their website www.paytm.com
How much Paytm cash will receive?
You will receive Rs 100 Paytm cash on your Paytm linked mobile number.
When will I receive my Paytm cash?
After completing two steps as mentioned in Q 6, you will receive your Paytm cash on your Paytm linked mobile number within 48 hours.
What if I don’t have Paytm?
To avail this offer you need to download Paytm, register your details on Paytm and complete your KYC
My Paytm account is not KYC verified will I get Paytm wallet cash through this offer?
Where the Participant(s)’ Paytm account is not KYC verified, the Participant(s) must submit documents for KYC verification as required by law and Paytm within timelines specified by Paytm from time to time shall get such Paytm account KYC verified to be eligible for Offers.
What is the campaign validity?
The campaign is valid from 1 December 2021 to 28th February 2022 (both dates included) in selected cities, till stocks lasts, whichever is earlier
Whom should I contact for any redemption related queries?
You can call on TopRewards Helpdesk Number- 022-66067000 from Monday to Friday between 10:30 am and 5 pm or email us at helpdesk@toprewards.in